Legal

Privacy Policy

Effective date: 2026-02-09

1. Purpose of processing personal information

  • Member registration, identity verification, and account management
  • UID-based exchange connection and service provision (including cashback and withdrawal history display)
  • Fraud prevention, security, and service stability
  • Responding to customer inquiries and delivering notices

2. Items of personal information processed

The Company may process the following personal information to provide the service.

Required

  • Email
  • Password (stored as a one-way encrypted/hashed value)
  • Nickname (may be optional)
  • UID and linking information (exchange code, etc.)
  • Service usage records (logs, access records, cookies, etc.)

Optional

  • Marketing consent information (if operated)
  • Information provided during customer inquiries

3. Retention period

The Company destroys personal information without delay once the purpose of collection and use is achieved. However, it may be retained for the period required by applicable law.

  • Member information: until account deletion
  • Fraud prevention records: retained as needed for security, abuse prevention, and legal compliance
  • Customer inquiry records: retained as needed to respond to inquiries and maintain service records

4. Provision to third parties

In principle, the Company does not provide users’ personal information to third parties. However, it may be provided if required by law or upon a lawful request from relevant authorities for investigation purposes.

5. Outsourcing of processing

The Company may outsource personal information processing to third parties to provide the service smoothly and will manage and supervise such outsourcing in accordance with applicable law.

Service providers may process personal information only as needed for infrastructure, email delivery, analytics, security, and customer support.

6. Use of cookies

The Company may use cookies to maintain login sessions and security. Users can refuse cookie storage through browser settings, but doing so may limit some features.

7. User rights

  • Request access/correction/deletion/suspension of processing
  • Withdraw consent (optional items and marketing consent, etc.)
  • Request account deletion

Requests can be submitted via the contact channel below.

8. Security measures

  • Access control and least-privilege principle
  • One-way password hashing
  • Retention of access logs and prevention of tampering
  • Security updates and vulnerability checks

9. Contact

For inquiries related to this Privacy Policy, please contact us via the channel below.

Email: privacy@bitbate.app
Operator: Bitbate

10. Notice of changes

If there are additions, deletions, or modifications to this policy, we will announce them at least 7 days before the effective date (exceptions apply when immediate notice is required by law).